Shipping Policy

Last updated: May 04, 2026

At Zeyna London, we are committed to providing a reliable and transparent delivery experience. Below you will find all relevant details regarding shipping, delivery times, and order tracking.

Shipping Coverage

This Shipping Policy applies to all orders delivered within the United Kingdom.

Delivery Time Estimates

We aim to process and deliver your order as efficiently as possible. Estimated timelines are as follows:

Order cut-off time: 5:00 PM (GMT)
Orders placed after this time will be processed on the next business day
Processing time: 1–2 business days (Monday to Friday, excluding public holidays)
Delivery time: 6–9 business days (Monday to Friday)
Total estimated delivery time: 7–11 business days

Please note that these are estimated timeframes and may vary due to high demand periods or external courier delays.

Shipping Providers

Orders may be delivered using one of the following established carriers, depending on your location and order size:

Royal Mail
Evri
Yodel
DPD
UPS
FedEx

Shipping Fees

Free Delivery:
We offer free shipping on all orders within the United Kingdom, with no minimum order value required.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing your tracking details.

You can use this information to monitor your shipment here

Delivery Issues

If you encounter any delivery-related issues, such as delays or a missing parcel, please contact our customer support team as soon as possible.

Contact us here

Questions?

For more information, visit our FAQ page or get in touch with our support team:

We’re always happy to help.

Contact information

Website Name: zeynalondon.com

Business Name: JQ-COMMERCE

Business Address: Ranonkel 41, 5251 ZW Vlijmen

Email: support@zeynalondon.com

Phone Number: +447853147543

Dutch Chamber of Commerce (KvK) Number: 90216954

Dutch VAT Number: NL004797421B21

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00)

We aim to respond to all enquiries within 1-2 business days.